Khadak LLC. (“we,” “our,” or “Khadak”) is dedicated to safeguarding the privacy of all visitors to our website, as well as those accessing our website and services through any mobile application (collectively referred to as the “Website”), or by visiting our restaurant. Please carefully review the following Privacy Statement (“Statement”), which outlines how we manage, utilize and safeguard information related to our customers and visitors to our restaurant and Websites. It covers the types of personal information we collect, how we use it, and who we share it with.
By accessing and/or utilising services on this Website, you agree to and, where necessary, consent to the collection, usage, and transfer of your information as detailed in this Statement.
This Statement solely pertains to the Website and does not encompass the websites of any other companies or organisations. It specifically addresses our responsibilities regarding applicable laws in the United Arab Emirates (“UAE”).
We gather personal information when you visit our restaurant or use the Website. This personal information may include:
– Transaction details such as purchased products, prices, payment methods, and payment information.
– Personal information like your name, mailing address, email address, phone number, date of birth, and contact details, which you provide when registering on our Website, participating in any contests, or engaging with us in other ways.
– Account information, including usernames, passwords, and identifiers for accessing our Website and obtaining any products and services.
– Any other personal information you voluntarily provide while interacting with Khadak. You might share this information when:
– Making purchases at our restaurants.
– Registering on our Website.
– Requesting marketing or other communications.
– Using our in-store technologies, or Wi-Fi networks
– Participating in contests, competitions or prize draws.
– Providing feedback or using interactive features on our Website.
We may also collect data from your computer or mobile device through automated technologies when you visit our restaurant, use our Website, or interact with in-restaurant technologies. This data may include:
– Your Internet Protocol (IP) address.
– Your device’s operating system, browser type, and settings.
– Unique device identifiers.
– Advertising identifiers.
– Referral sources.
– Activity on our Website, such as the pages you visit.
– Third-party tools and plugins on our Website, like Facebook “Like” buttons, may also gather information on your interactions with these features. This information falls under the privacy policies of these providers.
Khadak’s Website and in-restaurant technologies might collect precise location data using geolocation technologies like GPS, Wi-Fi, Bluetooth, or cell towers. You can usually disable this location data collection through device or browser settings, though some technologies may not work correctly without it. To request the deletion of identifiable location information, contact us at the provided email or postal address, but please note that legal requirements may mandate certain data retention.
We may merge personal information we collect with data from other sources, your past interactions with Khadak, and automated data.
We store information you share with us by storing it on our servers.
We use the personal information we collect to:
– Fulfill your orders and process payments.
– Send you communications about Khadak’s products, services, and promotions (if you provide consent).
– Administer contests, competitions, prize draws, and other special events.
– Update you on your orders, purchases, or accounts.
– Share information with your contacts upon your request.
– Provide customer support and address your inquiries.
– Enable interactions on our blogs and social media.
– Customize your experience on our Website.
– Conduct research, and trend analysis.
– Enhance our business operations, develop new products and services, and assess marketing efforts.
We also use automated information to personalise your experience, diagnose technical issues, administer our Website, target advertising, and analyse user behaviour. We may use collected information for other purposes, providing specific notice when needed. You may be contacted by a text message, email or telephone.
We do not sell your personal information. However, we may share it as follows:– Within the Khadak Family, affiliates, subsidiaries, suppliers and vendors. These entities are bound by this Privacy Statement.
– With vendors providing services to Khadak, such as order fulfillment, data processing, research, and analytics. They can only use your information to perform these services.
– In the event of a business sale or transfer, we may share collected information with the parties involved.
– To meet legal requirements, protect our Website, address legal claims, safeguard our rights and interests, and investigate fraud or policy violations.
If you’ve opted-in to marketing communications, you can opt-out by following the instructions in our messages. Note that you may still receive transactional communications from us even if you opt-out of marketing messages.
To access, correct, or delete personal information we’ve collected from you, please contact us via the provided email or postal address. In certain cases, we may need you to verify your identity before fulfilling your request.
Our Website may link to third-party websites not operated by Pickl. Please review their privacy policies and terms since we are not responsible for their practices. Any information you provide to these third parties is subject to their policies.
We have security measures in place to protect personal information, but no online system can guarantee 100% security.
We keep personal information as long as necessary for the purposes outlined in this Privacy Statement and in accordance with our records retention policies or legal requirements.
We may update this Privacy Statement and will post the revised version here with an updated “Last Updated” Please check periodically for the most current version.
All queries and requests regarding our use of your personal information, shall be directed to [email protected]